Our Services
It's important to acknowledge the limitations of Telehealth consultations. Please note that these virtual sessions may not facilitate the prescribing or renewal of controlled medications, initiation or renewal of medications requiring regular follow-up or monitoring. Additionally, situations where the clinical presentation warrants in-person assessment are beyond the scope of a Telehealth consult. Understanding these limitations ensures the appropriate care and safety for all patients.
Limitation of a virtual consult (Telehealth):
How to use our service:
**Using Our Online Service: A Step-by-Step Guide**
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1. Book your appointment:
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Visit our website and sign up for our online GP service.
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Ensure accurate personal information: full name, date of birth, email address, and telephone number.
2. Choose your preferences:
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Select your preferred date and time for the consultation.
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Indicate your preferred method of consultation: phone, video, or text.
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Write a brief note detailing the reason for your consultation.
3. Payment:
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Make a secure payment using your debit or credit card to confirm your booking.
4. Confirmation and Reminders:
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Receive a confirmation email with the details of your booked consultation.
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15 minutes before your scheduled time, a link will be sent for the consultation.
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On the same day, receive a reminder that can be added to your calendar.
5. Consultation:
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Click the provided link to join your consultation at the scheduled time.
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Engage with your GP through the chosen method (phone, video, or text).
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Discuss your health concerns and receive professional advice.
6. Post-Consultation:
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After the consultation, book a follow-up appointment if needed.
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Provide valuable feedback on your experience to help us improve our services.
​By following these steps, you can seamlessly access our online GP service, ensuring a convenient, secure, and personalized healthcare experience from the comfort of your home. Your health and satisfaction are our priorities.